A year after what they did to Junior, they sent a bill for over $250 for work they had done on my husband before Junior's
Well someone else was doing the billing during that time. Don't worry, insurance will cover it.
So a month ago (a year after the previous bill and 2 years after treatment), we get another bill. I see red again and call only to find out that they want me to speak with the insurance company to beg them to pay.
Yes, the dental office that I get enraged about wants me to do a favor for them. So I mention it to Hubby so that he can tell the human resources person (or whoever it is that deals with insurance problems).
We got another bill.
So I went up there to calmly explain why I couldn't plead with the insurance company. And why we no longer go there.
They feel completely justified in the way my son was treated and actually blame me! If I had chosen to explain that it might hurt, it would better have prepared him. So I am a bad mother for not scaring the crap out of my child before taking him to the dentist.
I don't know how the missed cavity is my fault but I am sure it is. Some how.
Oh, and the billing problem is not their fault either. Now they are saying it is the insurance's fault. They did bill insurance immediately, insurance said to submit the claim again in a year (does this make any sense? because it doesn't to me). Then after the year they resubmitted the claim and insurance is denying it (DUH! Any idiot could have told them that would happen). So it is all the evil insurance companies fault.
I would love to live in a world where nothing is my fault - except I guess I can't since I am a mother.
Thing is, I took the high road. I just wanted to never think about that dentist and his office again. I haven't complained about them by name except for to a few friends. I didn't file a complaint with the ADA only because the dentist I grew up using is my cousin and I called him. He explained that some dentists do feel that the anesthetic is worse than the drilling.
I didn't complain to large groups of people, like the local homeschool email group I am on with well over 150 members. I haven't complained about him by name anywhere. I haven't filed a complaint with the BBB (although I am seriously thinking about that one).
I keep hoping it will work out somehow. My son has gotten better with his terror of dentists. I keep thinking that we can put that dentist office behind us and never deal with it again. At this point, that is all I really want from them.
Maybe not only am I a bad mother, but also a stupid one to think that I will get what I want from someone who has already made (overpriced) large amounts of money off my family.